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Corporate Profile


Founded in the year 1991, Computer Links has its headquarters in Meerut, U.P.  India. Founded with a single goal to achieve highest level of customer satisfaction. The concern has been growing steadily by a booming demand for Computer Hardware, communication, networking solution & third party customer care services (BPO).

 

Two well-qualified and vast experienced partners and a team of more than hundred professional working together round the clock to serve efficiently to the customers & manage Computer Links and business associates.

 

Presently having own office space of approx. 10000 sq. ft at 389/1 Mangal Pandey Nagar, Meerut (the most prospering commercial area with the hub of all big corporate) in the town.

 

As it stands today

 

The concern enjoys a major share in its category in western U.P. region. Our clientele includes major corporate houses, government agencies, SOHO Segment and telecom sector.

 

Over the roll of time, we have built very strong relationships with almost all of our customers. Relationships that have endured long after the solutions have been delivered. Relationships that start in the conventional customer-supplier’ domain, yet shift seamlessly to a deeper, richer and solid bond.

 

Our solid bond is not limited to our customers alone – all our staff lives and breathes it. This bonding is reflected in the quality of services that we offer and the overall customer experience.

 

We have authorized tie-ups with industry leaders like:

 

  • IBM-  (Business Partner & Service Partner)

  • HP- (Business Partner & Proposed Service Partner)

  • SAMSUNG (Service Center for IT Products)

  • BHARTI Telecom (Value add partners & Service providers for broadband services)

  • IDEA-BPO Running 70 seater Out-calling center and document center for more than 3 years.

  • UNISTALL - DATA RECOVERY CENTRE

  • DLINK -(Networking Products) – Business Partner & solution providers

  • MITSUBISHI Resellers for Mitsubishi range of LCD & DLP Projectors.

  • TATA-BPO TELE SERVICES LTD. – Outbound call centre

 

 

At Computer Links, we are a complete technical team of highly qualified, adept engineers full of vigor and raring to go. They are highly committed with a positive attitude for giving best of our services to our prestigious clients.

 

 

Not a new kid on the block
 

We began – as old as a lifetime in the computer era. Our experience spans:
 

Third Party customer support

  • Service/support (ASC) partners for Samsung India electronics Ltd. For their IT products for a major area of western UP region.

  • Support partners (VAR) for Bharti Comtel Ltd. For installation and maintenance of VSATS.

  • Warranty service agents (WSA) for IBM India Ltd. For a major area of western UP region.

  • Proposed HP service partners for this region.

  • Running Out-calling centre and document centre for IDEA-BPO Mobile Communications Ltd. for more than 3 years. Expanding the same very shortly.

 

Retails

  • Having a retail area of around 500 sq ft. for selling of Computers, components and accessories.

 

Assembling

  • Also assembling and selling our own computers, using best of the brands available in its category and Maintaining the quality as per international standards and our customer’s confidence since 1991.

 

Authorize reselling

  • Official Business partners for IBM, HP, DLINK, MITSUBISHI & INTEL.

 

Service

  • Maintaining & repairing third party computers and automation products for almost all the brands.

 

Networking (LAN/WAN)

  • Successfully Implemented many customized projects for LAN (Wired and wireless) and WAN (VSATS & RF LINKS) in this region of western UP.

  • Hands on experience in laying and maintaining OFC backbone for DATA/VIDEO & AUDIO for INDIAN ARMY.

 

Solution Selling

  • Developing & selling our own solutions in the field of computers, communication, audio/visuals & automation as per need of our customers. i.e. Intranet for Amar Ujala/ GPS based tracking system for ARMY DOGS.

 

Govt. Tenders (Specialize in Army & CENTRAL GOVT. tenders)

  • One of the team is mainly involved in executing govt. tenders.

 

Telecom Sector (IDEA-BPO/TATA-BPO/Reliance)

  • Computer Sales & Maintenance

  • Lan & Wan Solutions

  • E1 Connectivity

  • Doing Different  Process of Customer care & Sales (BPO). i.e. Outcalling, Scanning of SAF, Dataentry, Dispatches etc.

                               

An ongoing process of nurturing young people ensures that the experience gained on every project is passed on and therefore even when our employees leave our fold, the wisdom stays with the concern. This accumulated wisdom along with excellent skills in the latest developments in the industry is undoubtedly the perfect recipe for a best-fit solution.

 

We specialize in the field of networking, both LAN and WAN, all kinds of software installation and customized business management solutions aiming at complete integration of system across departments of the company and the enterprise as a whole and third party customer care services.

 

The net profit

 

We use the latest means of communication very effectively to minimize response time and maximize cost efficiencies. Besides using email for communication, we also chat, frequently in order to stay in close touch with our clients. For installations, implementations and diagnostics we make use of FTP, remote access software, Dot and Mobile network (available at the client location), so that the problems are identified and resolved in minimal time.

 

Using different strokes of technology, our entire professional’s teamwork round the clock to resolve our client’s problems and in the end, we deliver state-of-the-art, quality & in-time efficient services/support to our customers and business partners. 

 

 

Major Achievements

  • AMAR UJALA HINDI DAILY INTRANET FOR CONNECTING 24 LOCATIONS.

  • FIBER OPTICS BACK BONE FOR INTERCONNECTION SIX WINGS OF RVC CENTRE AND SCHOOL FOR ATA/VOICE AND VIDEO.

  • PROVIDING INTERNET ON VSATS TO ALL THE MAJOR ENGINEERING & MANAGEMENT COLLEGES IN HE AREA.

  • GPS BASED DOG TRACKING & INSTRUCTING SYSTEM FOR INDIAN ARMY (PILOT PROJECT THROUGH) ET TO BE IMPLEMENTED

  • RF BASED DOG TRACKING SYSTEM FOR NORTHERN COMMAND OF INDIAN ARMY (PROJECT SUBMITTED)

  • RF LINK FOR DATA AND VOICE SUCCEFULLY RUNNING IN THREE MAJOR CORPORATES IN MEERUT.

  • DEVELOPING AUTODIALER AND VOICE LOGGER FOR IMPLEMENTING IN-HOUSE CALLING IN OUR OUT BOND CALLING CENTRE OF IDEA MOBILE COMMUNICATION LTD.

 

 

List of few customers
 

  • TATA-BPO TELE SERVICES LTD.

  • IDEA-BPO MOBILE COMMUNICATION LTD.

  • BSNL

  • AMAR UJALA   (HINDI DAILY)

  • DAINIK JAGRAN (HINDI DAILY)

  • RVC CENTRE & SCHOOL (INDIA ARMY)

  • HQ MEERUT SUB AREA (INDIA ARMY)

  • KANOHAR ELECTRICALS PVT. LTD.

  • VISHAL TRANSFORMERS & SWITCHGEARS P. LTD.

  • SHARDA EXPORTS PVT. LTD.

  • DEEPIKA EXPORTS PVT. LTD.

  • 510 ARMY BASE WORKSHOP

  • Central Military veterinary hospital

  • MILITARY HOSPITAL, Meerut

  • army school

  • 416 engr. brigade

  • 2 army hq signal regiment

  • csd subarea canteen

  • equine BREEDING STUD, babugarh

  • HQ 9 DIV

  • CCS UNIVERSITY

  • RELIANCE INFOCOM

  • DAURALA ORGANICS 

 

Our focus

 

With a clear focus on high quality, timely delivered and cost effective solutions of automation and state-of-the-art third party customer care services.

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Assembled Desktop

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HP Compaq

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HP Pavilion

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Compaq Presario

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Lenovo (Home)

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Lenovo (Business/Think Centre)

Laptops

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HP Compaq

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HP Pavilion

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Compaq Presario

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Lenovo (Home)

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Lenovo (Business/Think Pad)

Printers

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InkJet

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Mono LaserJet

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Colour LaserJet

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Multifunctional

Peripherals

Projectors

DGS&D Products

Log Complaints (Under Warranty)

Log Complaints (Out of Warranty)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


info@maverickweb.com